FAQ

Here you will find answers to most of the frequently asked questions.

Datacenter 

German datacenter with Information security management system established in accordance with ISO / IEC 27001.

  • Germany, Düsseldorf
  • Redundant connection
  • UPS 
  • Diesel generators for emergency power supply
  • Redundant climatic control
  • Argon gas extinguishing system

Contract duration

Possible contract duration and notice of termination periods

  • 1 month term » no discount - monthly cancellable
  • 3 month term » 1.0 % discount on the fee - can be cancelled 4 weeks before the end of the contract
  • 6 month term » 2.5 % discount on the fee - can be cancelled 4 weeks before the end of the contract
  • 12 month term » 5 % discount on the fee - can be cancelled 3 months before the end of the contract
  • 24 month term » 10 % discount on the fee - can be cancelled 3 months before the end of the contract